If you have received the wrong item, please contact our customer service team with your order number, photograph of incorrect item and details of the missing item. As soon as this is made aware we will need you to please send the incorrect item back to our warehouse so we can arrange for the correct item to be sent out to you. When sending this back, please make sure to include your original order number, and the item missing including size.Please get in touch with our customer service team who will give you further details for the returnspecials@n16vintage.com